FREE Ground Shipping on orders of $75.00 or more.
We process and ship orders Monday through Friday. All orders usually ship within 24 to 48 hours. We ship on Saturdays with special requests. Saturday shipping can incur additional charges. All charges will be confirmed with the customer prior to shipping.
Orders placed on holidays and or weekends usually ship on the following business day. Please note that packages do not ship on the following holidays: New Year's Eve, New Year's Day, President's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve and Christmas Day. Please add an additional day or two of transit time for orders placed around these holidays.
Please note: Express Delivery to rural addresses may take an extra day or two.
When shipping to Alaska and Hawaii, orders usually arrive within two to three business days and do not qualify for free shipping.
Please call customer service Monday through Friday (excluding holidays) at: 623-215-8392 before 3PM Mountain Time and we will work with you to expedite your package(s). Extra shipping and handling charges will apply. We will contact you for approval before we charge your credit card.
If, for any reason, UPS corrects your shipping address they will apply a $5.00 charge to your shipping cost which we will add to your order. Note that we will do this independently of our free shipping offer. If UPS returns your package to us due to an incorrect address, customers pays all shipping costs to re-ship customers package to corrected address or pays for actual shipping costs of initial shipment.
Glittertopia.com accepts returns/exchanges within 14 days of receipt on unopened, unused and in resalable condition merchandise less all shipping costs. This includes the cost of free shipping if your order was originally shipped with our free shipping offer. All samples and gift with purchases need to be returned unused if the entire order is being returned or the item offering the gift with purchase is being returned. Unfortunately and without exception, we will not accept returns on open or used items.
If you would like to return an unused/unopened item please email or call customer service for a Return Authorization Number and for return/exchange information. Please have available the original invoice and the reason you wish to return the item(s) so we can process this in a timely fashion. No refund will be given without the original receipt and all refunds are subject to approval. All refunds will be in the form of the original credit card used in the original transaction. All return authorizations are valid for no more than twenty one days. Returned merchandise must be received by our returns department within the twenty one day time period.
Business Hours: 9:00 a.m to 5:00 p.m. (Mountain Time)
email: info |a| Glittertopia dot com
If you call please leave your name, telephone number and order number and we will return your call within 24 hours.
Please pack merchandise securely in the original shipping package and send it via insured UPS or USPS as all items must be received in resalable condition. Upon receiving and after inspecting the unopened/unused items, if approved, we will credit the original credit card that was used in the original transaction minus all applicable shipping costs. No refund will be issued until we have received the item(s). Refunds usually appear on your credit card statement within one to two billing cycles. Allow 10 days for processing your return once we receive it.
Due to possible product tampering Glittertopia.com cannot accept returns or exchanges on liquid base products. This policy maintains strict quality control guidelines and ensures that every product that is shipped is guaranteed 100% original manufacturer product.
Glittertopia.com does not accept returns on special orders, clearance or sale items, custom makeup kits and private label.
We update our inventory at the time of shipping, therefore if an item is not available to ship with your order we will contact you about shipping details via email or telephone.
We Accept Visa, Mastercard, American Express, Paypal, Money Orders, Cashiers Checks, Google Checkout and Personal Checks. All checks will have to post before any order is shipped. A $20 surcharge will be charged on any returned check.
Glittertopia.com reserves the right to change these policies/terms and conditions at any time.
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In no event shall Glittertopia.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials onGlittertopia.com’s Internet site, even if Glittertopia.com or a Glittertopia.com authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Glittertopia.com’s web site could include technical, typographical, or photographic errors. Glittertopia.com does not warrant that any of the materials on its web site are accurate, complete, or current. Glittertopia.com may make changes to the materials contained on its web site at any time without notice. Glittertopia.comdoes not, however, make any commitment to update the materials.
Glittertopia.com has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Glittertopia.com of the site. Use of any such linked web site is at the user’s own risk.
Any claim relating to Glittertopia.com’s web site shall be governed by the laws of the State of Arizona without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.